No subscription, no renewal, nothing added at checkout.
Pages from a specimen Kit for New South Wales. The household on them is fictional.
The Family Handover Kit
Opened once, by hand — then read, page by page.
Open the kit
Pages from a specimen Kit for New South Wales. The household on them is fictional.
The Family Handover Kit
A$59one payment · New South Wales, Victoria and Queensland
Two PDF files, within minutes of paying: one laid out to print on A4, and the same Kit with fields you can type into on a computer before you print.
Both carry your household's name on the cover and the state edition on every page.
If, within 30 days of the day your Kit is emailed to you, you tell us that it is not right or that you do not want it, the A$59 comes back to the card you paid with. No reason is needed.
If something in the Kit is wrong, we would rather put it right first: say which you want.
This is our 30-day money-back promise, in addition to your rights under the Australian Consumer Law, never instead of them. The terms, in full, on this site: familyhandoverkit.com/au/terms →
Your answers
Kept for 12 months after delivery so the Kit can be sent again if you ask, then deleted.Delete them sooner from the link in your delivery email. They are stored in London; the full list of who handles them, and for how long, is in the privacy notice: familyhandoverkit.com/au/privacy →
Pages from a specimen Kit for New South Wales. The household on them is fictional.
The price
The Family Handover Kit
A$59. One payment, in Australian dollars, by card.
No subscription, no renewal, nothing added at checkout. No GST is charged: Valoren is not registered for GST in Australia. The typeable copy is included.
The Kit is general information and a record of your own answers.It is not legal advice, and no lawyer has looked at your answers or your situation. It does not say who inherits, whether a grant of probate is needed, whether a will or a power of attorney is valid, or what your household should do: those answers belong to the court, the organisation concerned, or a solicitor you choose. It prepares no letters, and the order form asks for no medical information. Valoren is a business in the United Kingdom, not an Australian law firm.
States covered
New South Wales, Victoria and Queensland.Each Kit is one state's edition: that state's registry, court and public trustee, and their own guides, with nothing from another state. The other states and territories are not covered, and the form will not take an order for them.
How it works
Answer the form.
About ten minutes. Names and phone numbers, where things are kept, which banks, super funds and insurers to list, funeral wishes. No account numbers, no passwords, no medical details: the form has no place for them, and please do not type them into any answer.
Pay A$59 on Stripe's secure page.
We never see your card.
Your Kit is prepared and emailed.
It is prepared from your answers and the dated general information for your state, and sent to you within minutes, two PDFs attached. If anything stops it being prepared, it is held and a person looks at it; nothing is sent incomplete.
Print it.
Fill any ruled line by hand, and put it where the first-call person can find it.
Pages from a specimen Kit for New South Wales. The household on them is fictional.
What arrives
About eleven pages, in this order:
Start here. The person to call first, with their number, large enough to read at three in the morning. Whether a will and a power of attorney exist and where they are. Where the important papers are. Then the first things after a death in your state, in order, the same for every household there.
The state clock sheet. Registering the death, the court's grant, Services Australia and the ATO: each as that body states it, with the date it was checked.
The six parts. Who to call first. Where things are kept. The will and power of attorney. Banks, super funds and insurers. Digital access. Funeral wishes. Each row is your answer, printed as you gave it, or a ruled line to write on by hand. Anything else you want the family to know goes on a part of its own.
The coverage map. Who the free Australian Death Notification Service reaches and who it does not, organisation by organisation, with the ones you named marked.
Your state's official pages. The registry, the court and the public trustee for your state; the bodies' own guides; and where to find help, by the official routes.
What came back. One line per organisation, for the family to note what each sent and when it was settled, in pen.
Record of preparation. The edition, the date, how many facts were printed and the dates they were checked, a content version number, and how many of your answers were printed.
Sources. Every fact printed, the body it was read from, and the date it was checked.
The cards. Six cut-outs with the first-call person's name and number: one for a wallet, one by the phone.
FAQ
Common questions
No. The Kit records whether a will exists and where it is kept, in your words, and prints nothing about what the will says or whether it is valid. It is a folder for the family, not a legal document.
No. The clock sheet prints what the Supreme Court of your state publishes about its grant, with the date it was checked, including the court's own general statement on when a grant may be needed, or where the court gives it. Whether a grant is needed for a particular estate is for the organisations holding the assets, the court, or a solicitor to say. The Kit says on its official-pages page that it cannot tell you what applies to the estate you are dealing with, and on the clock sheet that it is not a complete list of the steps for a grant.
The Kit covers New South Wales, Victoria and Queensland. The form shows the other states and territories as not covered and will not take an order for them.
The Kit is a snapshot of the day it was prepared, and it says so on its record page. Small changes go on in pen; the ruled lines are there for that. A new Kit is a new purchase. If you need the same Kit sent again within 12 months, email us and it is prepared again from your stored answers, with the general information current on that day.
Open it at "Start here". Call the person named. Read the first things in order for your state, then work through the six parts and the official pages, ticking off "What came back" as each organisation answers. Nothing in it is numbered as an instruction for your household; it is what the official bodies publish, as they publish it, and your own record beside it.
The free pages on this site are the checklists: the estate checklist, the executor checklists for each state, and the probate pages. The Kit puts the parts of them your family will need beside your own record, in print, dated, with the organisations you named. It does not replace the free pages, and it does not add steps of its own.
Yes, for 12 months after delivery, so the Kit can be sent again if you ask; then it is deleted. The delivery email carries a link that deletes it sooner. We keep no copy of the Kit as a file; a re-send is prepared again from your answers. The privacy notice names every provider that handles them: familyhandoverkit.com/au/privacy →
Yes. Email us within 30 days of the day the Kit was sent, from the address it was sent to, and the A$59 is refunded to your card. No reason is needed. That is our own promise, and it sits beside your rights under the Australian Consumer Law, which it does not limit. How to claim, in full: familyhandoverkit.com/au/terms →
Where to get help with your situation
This page cannot tell you what applies to the estate you are dealing with. These official routes can point you to someone who can.
New South Wales
New South Wales · general information · checked 10 October 2026
Victoria Legal Aid's Legal Help line is 1300 792 387, 8am to 6pm, Monday to Friday. It gives general legal information, and legal advice to people who are eligible.
Queensland
Queensland · general information · checked 10 October 2026
Valoren does not choose a solicitor for you, and takes no payment from any.
Who it is for
A household that wants the answers in one place before they are needed.
A person putting a "when I die" folder together. A couple. An adult child sorting a parent's affairs with them. It is written for the family who opens it, not for a lawyer, and once printed it needs nothing from us: no login, no subscription, no renewal.